Terms of Service

By accessing or using Brand OS, you agree to these Terms and to our Privacy Policy. If you use the service on behalf of an organization, you represent that you are authorized to accept these Terms for that organization.

Brand OS helps you plan, create, schedule, publish, and measure marketing content across connected social accounts, and provides AI-assisted suggestions and analytics. Features may change, and we may add, modify, or discontinue parts of the service over time.

• You are responsible for your account, your login credentials, and all activity under your account.
• You must have the authority to connect any Facebook Page, Instagram account, or other account you link to Brand OS, and to authorize the actions you ask us to perform on it.
• You are responsible for keeping your connected accounts and their permissions accurate and up to date.

You retain ownership of the brands, content, and materials you provide. You grant us the limited rights needed to host, process, and — at your direction — publish that content to your connected accounts and provide the service. You agree not to use Brand OS to:

• break the law or infringe anyone's intellectual-property or privacy rights;
• post spam, deceptive, harmful, hateful, or otherwise abusive content;
• violate the terms or policies of Meta or any other connected platform;
• attempt to disrupt, reverse engineer, or gain unauthorized access to the service.

Our Acceptable Use Policy sets out these limits in full and forms part of these Terms.

Brand OS interacts with third-party platforms such as Meta (Facebook and Instagram). Your use of those platforms is also governed by their terms and policies. We are not responsible for third-party platforms, and platform changes may affect features. By connecting an account, you authorize Brand OS to act on it as you direct.

The service generates drafts and suggestions using AI. These are provided to assist you and may be inaccurate or incomplete. You are responsible for reviewing and approving content before it is published, and for ensuring it is appropriate and lawful.

The Brand OS software, design, and brand are owned by AI Factory and its licensors. These Terms do not grant you any rights to our trademarks or to the service beyond the right to use it as permitted here.

The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that results will meet your expectations.

To the maximum extent permitted by law, AI Factory will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to your use of the service.

You agree to indemnify and hold AI Factory harmless from claims arising out of your content, your use of the service, or your violation of these Terms or any third-party platform's policies.

You may stop using the service and delete your account at any time. We may suspend or terminate access if you violate these Terms or use the service in a way that risks harm to others or to the platforms we integrate with. On termination, the rights granted to you end; sections that by their nature should survive will survive.

These Terms are governed by the laws of Bangladesh, without regard to conflict-of-laws principles. Disputes will be subject to the courts of that jurisdiction, unless otherwise required by applicable law.

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you in the app. Continued use after changes take effect means you accept the updated Terms.

Questions about these Terms? Email privacy@aifactory.fyi.